5个职位: 招聘信息 客户支持
Customer Service Representative (Manufacturing)ID:71009
30,000 THB ~ 45,000 THBLatkrabang工作内容
Job Summary:We are looking for a dedicated and personable Customer Service Representative to join our Customer Service team. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional support to ensure customer satisfaction and loyalty.Key Responsibilities: Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner. Provide accurate information about products, services, and policies. Resolve customer complaints and issues efficiently and effectively. Process orders, returns, and exchanges according to company policies. Maintain customer records by updating account information. Escalate complex issues to the appropriate department or supervisor when necessary. Follow up with customers to ensure their issues are resolved and they are satisfied. Assist in training new customer service staff and sharing best practices. Contribute to team efforts by accomplishing related tasks as needed. Receiving orders from customer and distribute to factories.
福利制度
<Benefit>
- Provident fund
- Group Health insurance
- Annual leave
- Bonus
- Salary adjustmentAssistant Customer Service ManagerID:76325
50,000 THB ~ 60,000 THBChonburi工作内容
- Develop and maintain strong relationships with existing and potential customers.- Identify new business opportunities and introduce new products to meet customer needs.- Handle customer inquiries, quotations, purchase orders, and related sales documentation.- Coordinate with internal departments such as R&D, QA, Production, and Logistics to ensure smooth project execution.- Support new product development and customer projects from inquiry to commercialization.- Resolve customer complaints and provide effective solutions to ensure customer satisfaction.- Monitor market trends, customer requirements, and business opportunities.- Prepare reports and updates for management and support departmental objectives.- Lead and coach customer service team members to achieve company goals.
福利制度
- Bonus
- Shuttle bus
- Transportation allowance
- Food allowance
- Cost of living
- Telephone allowance
- Life insurance
- Company outing
- Uniform
- Other benefitsCustomer Support ＆ Application EngineerID:75994
50,000 THB ~ 55,000 THBChonburi工作内容
- Capture and inspect customer product samples to verify whether defects can be identified through imaging.- Prepare verification result reports in Thai.- Provide explanations to customers and support activities toward order acquisition in Thai.- Handle customer support and communication in Thai after implementation.- Other duties as assigned
福利制度
Not Sure yet.
(Establishment of the Representative Office now they are considering benefit now)Customer Service (Sriracha) — JLPT N2 or aboveID:76148
30,000 THB ~ 60,000 THBChonburi工作内容
Key Responsibilities：1. Patient Support & Hospital Coordination- Accompany and assist patients throughout their hospital visits, from registration and consultation to payment and discharge procedures.- Provide personalized support and guidance to ensure a smooth and comfortable healthcare experience.- Serve as the primary point of contact for Japanese-speaking patients during their medical appointments.- Coordinate with hospital departments, doctors, nurses, and administrative staff to facilitate efficient patient care.2. Medical Interpretation Services- Provide accurate Japanese-Thai and/or Japanese-English interpretation during medical consultations, examinations, and treatments.- Facilitate clear communication between patients and healthcare professionals regarding medical conditions, treatment plans, and follow-up care.- Offer on-site interpretation support at hospitals and medical facilities as required.- Remain available for standby interpretation services and urgent patient support when necessary.3. Appointment Management & Medical Coordination- Handle medical appointment bookings and scheduling requests.- Arrange consultations with specialist physicians based on patients’ medical needs.- Coordinate referrals, hospital transfers, and second-opinion consultations.- Liaise closely with hospitals, clinics, specialists, and other healthcare institutions to ensure seamless patient care and treatment arrangements.4. Administrative & Data Management- Input and maintain patient medical information accurately within the company’s database system.- Manage and update patient records while ensuring confidentiality and compliance with data protection requirements.- Prepare, organize, and maintain medical and administrative documentation.- Utilize internal systems and databases in both English and Japanese.5. Customer Service & Communication- Respond to patient inquiries via telephone, email, and other communication channels.- Provide timely and professional assistance regarding medical services, appointments, and healthcare-related information.- Deliver exceptional customer service while maintaining empathy, professionalism, and confidentiality.- Build strong relationships with patients and healthcare providers to ensure high levels of customer satisfaction.
福利制度
- Social Security
- Medical Insurance(OPD 1,000THB / 30 times a year)
- Overtime payment
- Salary Increase 4%-6%
- Transportation Expense
- Travel Allowance
- Stand-by Allowance (ุ6,000THB per month)
- Holiday Hospital Desk Allowance: If assign to work at the hospital desk on a holiday, a daily allowance of THB 2,500 per day will be provided
- OthersService Reception HeadID:76104
30,000 THB ~ 40,000 THBSamutprakarn工作内容
- Supervise daily service operations and manage team performance efficiently- Coordinate between customers, technicians, service teams, spare parts, and related departments- Ensure service quality, repair standards, and vehicle delivery processes meet company expectations- Handle customer complaints and provide effective problem resolution- Drive service department sales and support long-term customer relationship development- Prepare KPI and management reports for leadership review
福利制度
- Social Security Fund
- Provident Fund
- Group Insurance
- Uniform
- incentive: As company criteria
