4个职位: 招聘信息 客户支持
Customer Service OfficerID:75296
25,000 THB ~ 30,000 THBSrinakarin - Pattanakarn - Pravet工作内容
- Handle key account customers.- Coordinate with customers; receive booking forms and enter bookings into the internal system.- Coordinate with concerned departments, including Transport, Packing, Sea, and Air Operations.- Coordinate with overseas agents to check costs, send pre-advice for new shipments, monitor cargo status, follow up on customer clearance at destination ports, and request debit notes.- Serve as the main PIC to handle and monitor Air, SEA, Import & Export, including domestic shipments.- Maintain relationships with customers.- Issue standard quotations and perform other assignments as directed by the superior.
福利制度
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Customer Support (Removal Branch/JLPT N2 UP)ID:74738
45,000 THB ~ 70,000 THBBTS (Sukhumvit Line), Ratchadapisek - Phetchaburi工作内容
Department: Bangkok Removal Center (Relocation Division)Job Summary: The Senior Officer – Supervisor (Removal) is responsible for controlling and coordinating export and removal documentation after cargo is secured by the sales team. This role ensures accuracy, timeliness, and compliance throughout the export process, including vessel booking, customs documentation, invoicing preparation, and insurance coordination. The position plays an important role in supporting smooth export operations and minimizing documentation and operational risks.Key Responsibilities:• Receive, review, and verify shipping and export documentation • Prepare export customs documents and submit them to the ocean cargo branch • Update job data lists and control job progress • Book vessel space and confirm container size • Check POD, final destination, and Bill of Lading (B/L) details • Prepare, copy, and maintain complete job files • Send Delivery Instructions (D/I) to destination branches • Input export data into the GS-NET system • Request and coordinate removal charge calculations with the sales team • Calculate insurance premium fees and prepare invoicing information • Coordinate with insurance companies to request insurance policies and support claim preparation • Coordinate daily with internal departments (Sales, Accounting, Ocean Cargo Branch) • Communicate with customers, overseas agents, and insurance companies
福利制度
- Cost of Living Allowance: 1,500THB/month
- Providen fund
- Social security
- Group insurance
- Annual Health Checkup
- Bonus
- OthersQuality Control & CS Manager(JP speaker)ID:73423
50,000 THB ~ 56,000 THBBTS (Sukhumvit Line)工作内容
[Job Summary]- Provide guidance and consultation to the team to ensure smooth workflow.- Update manuals for stores and oversee overall sanitation management.- Check the accuracy of team documents (e.g., manuals and work-related materials).- Manage customer complaint handling.- Develop and improve team's work processes.- Edit and produce videos, such as videos about hygiene.- Responsible of any jobs that may be assigned
福利制度
<Benefit>
- Social Security
- Health Insurance : (IPD/OPD/Accident)
- Health Check-up
- Bonus (depend on company profit)Plaza Lounge (Manager/Japanese speaker) ID:70243
59,500 THB ~ 76,500 THBBTS (Sukhumvit Line)工作内容
[Job Description]- Respond to inquiries about credit cards (in person/phone), including card loss, transaction issues, overseas cash advances, and insurance. *Communication with Headquarters in Japan in Japanese is required.* - Provide customer service and reception for card members (mainly Japanese) at the Plaza Lounge (in person/phone). Offer travel assistance, restaurant, spa/massage, and tour recommendations and reservations. *Primarily for travelers from Japan, but also includes English support for members from China, Taiwan, and Korea.* - Plan and negotiate member benefits. *Negotiate with partner merchants, finalize contracts, and create promotional materials (in Japanese).* - Create benefit booklets. *Select participating stores and conduct benefit negotiations.* - Contribute articles and update information on the travel website “Tabi Laba.” *Conduct merchant visits, collect information, and create Japanese-language blog posts including interviews and photography.* - Summarize and analyze lounge usage and sales data monthly, and report to the manager. - Prepare and update display materials and documents for the Plaza Lounge.
福利制度
- Social Security
- Group insurance (IPD/OPD/Dental)
- Influenza vaccination
- Provident fund (3%)
- Annual health checkup
- Salary increase (1 time / year)
- Bonus
- Perfect Attendance (2,000THB)
- Language allowance
- Travelling allowance (2,000THB)
- Telephone allowance (1,000THB)
- OT (Full payment / Working day 150%, Holiday work payment 150%, Holiday overtime 300%)
- Annual leave (8days / year)
- Public training / Inhouse training
- Company activities
