工作内容
Key Responsibilities- Develop and maintain strong relationships with existing customers and key accounts.- Focus on new customer acquisition and new business development (80%), while maintaining and developing existing customers (20%).- Develop sales strategies to achieve assigned sales targets, revenue, and gross profit objectives.- Generate new leads through customer visits, networking, market research, referrals, and other business development activities.- Prepare and present quotations and commercial proposals to customers.- Follow up on RFQs, quotations, and business opportunities and drive them toward successful conversion.- Understand customers’ logistics requirements and provide appropriate Ocean Freight solutions.- Coordinate closely with Operations, Customer Service, Pricing, and overseas agents to ensure smooth shipment execution.- Handle customer inquiries, complaints, and operational issues professionally and provide effective solutions.- Monitor market trends, competitors, freight rates, and customer requirements to identify new business opportunities.- Expand business opportunities with existing customers through cross-selling and up-selling.- Maintain accurate sales activities, customer information, pipeline, and sales forecasts.- Provide regular sales reports and updates to management.