概要

• 給与

  30,000 THB ~ 60,000 THB

• 業界

  Machinery/Heavy Machine, Manufacturing(Other), Manufacturing(Chemicals/Materials), Manufacturing(Machinery), Manufacturing(Automotive)

• 仕事内容

  - Provide daily customer service support and handle administrative tasks for the engineering department.
  - Communicate with customers via phone, email, and CRM tools to ensure smooth service operations.
  - Process service job sheets, update job status in CRM, and schedule engineers based on service plans and quotations.
  - Prepare quotations for repairs or spare part requests; coordinate with engineers to identify the correct parts.
  - Collaborate closely with the sales team to ensure timely handling and closure of service cases.
  - Accurately record case details and customer information in the system for tracking and reporting.
  - Submit and follow up on warranty claims with machine principals.
  - Occasionally travel to provide on-site support when required.