概述
薪资
30,000 THB ~ 60,000 THB
产业类别
Machinery/Heavy Machine, Manufacturing(Other), Manufacturing(Chemicals/Materials), Manufacturing(Machinery), Manufacturing(Automotive)
工作内容
- Provide daily customer service support and handle administrative tasks for the engineering department.
- Communicate with customers via phone, email, and CRM tools to ensure smooth service operations.
- Process service job sheets, update job status in CRM, and schedule engineers based on service plans and quotations.
- Prepare quotations for repairs or spare part requests; coordinate with engineers to identify the correct parts.
- Collaborate closely with the sales team to ensure timely handling and closure of service cases.
- Accurately record case details and customer information in the system for tracking and reporting.
- Submit and follow up on warranty claims with machine principals.
- Occasionally travel to provide on-site support when required.
资格
应征条件
- Bachelor’s degree in Engineering or a related field.
- At least 2 years of experience in plastic injection molding or in a supervisor-level role.
- Good command of Japanese (spoken and written).
- Proficient in Microsoft Office (Excel, PowerPoint, Word).
- Customer-focused, polite, with strong problem-solving and communication skills.
- Proactive, detail-oriented, and willing to travel for service assignments.英文
Level 4 - Conversational Level
其他语言
Japanese
附加信息
福利制度
- Social security
- Health insurance
- Annual health check-up
- Provident fund
- Annual salary adjustment
- Annual bonus and performance-based bonus工作时间
8.00 AM ~ 5.00 PM
假日
Sat - Sun
职业类别
请登入。