工作内容
【Job Description】A recognized leader in digital and technology transformation, you bring sharp analytical thinking and a genuine appetite for complex problem-solving. You see complexity as opportunity. Where others stall, you move — identifying the root issue, structuring the solution, and driving it through to impact. Clients trust you because your counsel is sharp,evidence-based, and built for results.As a Manager, you own the delivery of digital transformation engagements — leading teams of up to five, driving commercial growth, and helping clients shape and execute practical digital, customer, data, platform, and technology transformation agendas.You will be part of a collaborative, inclusive, and entrepreneurial team where your ideas are valued and your development is supported. You will work closely with firm leadership, have client relationships at the senior stakeholder level, and play a defining role in growing the Digital Transformation practice.【Responsibilities】・ Manage end-to-end delivery of digital transformation engagements — leading project teams of up to 5 consultants, setting timelines, managing budgets, and ensuring quality outcomes・ Serve as the primary point of contact and trusted advisor to senior client stakeholders throughout the engagement・ Drive commercial growth — leading business development efforts, shaping proposals, developing client pitches, and selling follow-on work with existing and new clients・ Direct analysis of business challenges, customer needs, operating model gaps, technology opportunities, and transformation priorities・ Spearhead solution design across digital strategy, customer experience, CRM, platform transformation, data, AI, and technology operating models・ Shape future-state operating models, customer journeys, digital capabilities, business cases, and implementation roadmaps・ Lead executive workshops, stakeholder interviews, and alignment sessions with senior client teams・ Oversee project delivery activities, including planning, coordination, risk management, quality assurance, and executive reporting・ Mentor and develop team, taking an active role in coaching, performance management, and career development・ Stay ahead of digital, customer experience, CRM, data, AI, cloud, and platform trends, translating insights into new service offerings and client value