ภาษาไทย
ข้อมูลบริษัท
บริการต่างๆ
เลือกภาษา
- Lead and develop a B2C telesales team of 40+ agents through Team Supervisors.- Develop sales strategies, optimize workflows, and drive overall team performance.- Monitor and improve key KPIs, including Approval Rate (AR), Delivery Rate (DR), Average Order Value (AOV), call attempts, and lead conversion.- Analyze sales performance, identify root causes of performance gaps, and implement coaching and improvement plans.- Recommend process improvements and collaborate with cross-functional teams to enhance sales efficiency and customer experience.- Prepare sales reports, forecasts, and performance updates for senior management.
- SSO- ETC.
