3 Jobs for Hotel / Tourism found

Room Division Managerรหัส:72880
70,000 THB ~ 90,000 THBChonburi
รายละเอียด
- Room Division Manager oversee the overall management of the operations include; Front office, House Services, Maintenance & Engineering.- Develops and Implements strategies including guest’s relation, sustainability & CSR project, cost saving projects and loyalty’s programs that will deliver Resort’s vision & mission, Resort’s performance and excellent guest’s satisfaction experience.- Drives and delivers Resort’s Revenue, KPIs, Costing and P&L performance of all related departments with effective Strategy, Year plan and Budget.- Ensure full compliance to resort operating controls, SOP’s, policies, procedures, trainings and service standards.
สวัสดิการ
 Service charge (Average 9,000 THB per month)
 2 day -off a week
 Day off-birthday and birthday gift
 Public holiday 15 days
 Annual leave 12 days
 2 duty meals per day
 Officer Check (OC) benefits
 Group Insurance
 Provident Fund
 Social Security benefits
 Annual check up
 Laundry service
 Staff New Year party and other activities
Reservations Manager (Krabi)รหัส:72907
40,000 THB ~ 50,000 THBOther (Thailand)
รายละเอียด
Reservation Operations & Guest Engagement- Manage daily operations of the reservations department, ensuring prompt and accurate handling of all inquiries, bookings, and cancellations.- Supervise and support reservation agents to maintain high productivity and service standards.- Ensure accurate input and updating of guest data in the PMS.- Monitor room availability and coordinate with the Front Office, BD team (including revenue) on overbooking strategy and allotment management.- Manage all individual and group reservations, ensuring accuracy, clarity, and alignment with guest expectations.- Lead and train a small team of reservation agents with an emphasis on heartfelt, high-touch service.- Ensure prompt, professional, and warm responses to all inquiries via phone, email, messaging platforms (Facebook, line official, WhatsApp), OTAs inbox- Handle special requests, VIP arrangements, and return guest preferences with care and discretion.- Coordinate closely with Front Office and Guest Relations to ensure seamless pre-arrival planning.- Manage inventory through Opera Cloud and Siteminder and other extranets as required.Revenue & Booking Channel Management- Collaborate with the General Manager/BD and Revenue to optimize room inventory, occupancy, allotment, stop sales and yield.- Monitor booking trends, lead times, and cancellations to inform tactical strategies.- Together with GM/BD and revenue, maintain rate parity across all distribution channels including OTAs, direct bookings, and partnerships.- Manage stop-sell, blackout dates, and rate code set-ups in the PMS (commanche) and Channel Manager.System & Data Accuracy- Ensure all bookings are correctly loaded into the PMS system including special offers and package details, breakdown and rate code.- Keep OTA extranets, the booking engine, and website updated and accurate.- Accurately collect payment based on terms and condition, cancellation policy of booking.- Prepare daily pickup reports, forecast updates, VIP arrivals, entered on and revenue summaries for GM/BD.Collaboration & Communication- Support sales and marketing campaigns by creating availability, tracking conversion, and handling lead generation.- Report and provide insights into guest behaviors, booking preferences, and market shifts.- Attend revenue, operations, and sales meetings if required as a key representative of the reservations department.
สวัสดิการ
- 8 days off per month
- 16 Public Holiday per year
- Minimum of 7 days Annual Leave
- Service Charge
- Social Security
- Group Accident Insurance
- Annual Physical Check-up
- Staff Meal
- Uniform
- Staff Accommodation
- Training and Career Opportunity
- Partner Engagement Activity
- Bunus 2 times per Year
- Housing Allowance
- Language Skills
Cluster Hotel Managerรหัส:71903
150,000 THB ~ 180,000 THBChonburi
รายละเอียด
- Oversee the daily operations of multiple hotels within the Bangkok and Chonburi cluster, ensuring high service standards and operational efficiency.- Develop and implement strategies to optimize occupancy, revenue, and guest satisfaction.- Lead and motivate hotel teams, fostering a culture of excellent hospitality and continuous improvement.- Manage budgets, financial reports, and cost controls to achieve business objectives.- Maintain strong relationships with key stakeholders, including corporate management, suppliers, and regulatory bodies.- Ensure compliance with all health, safety, and operational standards.- Drive marketing and promotional activities in collaboration with the sales and marketing teams to enhance brand presence and revenue.- Monitor guest feedback and implement improvement plans to enhance the overall customer experience.
สวัสดิการ
- SSO
- Group Insurance
- Salary Adjustment 3-5% / year
- Bonus 1.5 months last year
- Uniform
- Discount/Special Price(Hotel/F&B)
- Free 2-3 Meals/ workday
- Annual Leave start 6 days after 1 year and plus in every year
- No Provident Fund