Car Service Managerรหัส:75654
60,000 THB ~ 100,000 THBติดรถไฟฟ้า BTS (สายสุขุมวิท)ประมาณ 12 ชั่วโมง ที่ผ่านมาภาพรวม
รายได้ต่อเดือน
60,000 THB ~ 100,000 THB
ประเภทธุรกิจ
Trading(Automotive)
รายละเอียด
Job Summary
The Car Service Manager manages the service department, ensuring efficient workflow, high-quality service delivery, customer satisfaction, and revenue growth. The role bridges customers and technical teams to deliver premium automotive service standards.
Key Responsibilities
1. Service Operations
- Manage daily workshop activities.
- Assign jobs to technicians based on skill level.
- Monitor job progress and ensure on-time delivery.
- Ensure quality inspection before vehicle handover.
2. Customer Management
- Greet and consult customers regarding vehicle issues.
- Prepare service quotations and explain repair recommendations.
- Handle complaints and follow-up after service completion.
- Maintain customer records and service history.
3. Revenue & Target Achievement
- Achieve monthly service sales targets.
- Promote preventive maintenance packages.
- Upsell additional services where necessary.
- Monitor service conversion rate.
4. Coordination
- Coordinate with Head Technician for complex technical issues.
- Work closely with parts department for availability.
- Report performance and issues to Operation Manager.
คุณสมบัติ
คุณสมบัติ
【Must】
- Diploma or Degree in Automotive Engineering or related field
- 3–5 years experience in automotive service management
- Proven experience handling customer consultations and complaint resolution
- Technical understanding of premium vehiclesความสามารถทางภาษาอังกฤษ
Level 3 - Business Level
ความสามารถทางภาษา (อื่นๆ)
English
ข้อมูลเพิ่มเติม
สวัสดิการ
- Social security
- Annual bonus
- Performance incentive
- Training & development
- Leave entitlement
- Visa, Work permitเวลาทำงาน
8:00 ~ 17:30
วันหยุด
- Sat-Sun (Saturday if required)
- Holidaysประเภทงาน
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