Service ManagerID:73505
70,000 THB ~ 100,000 THBSuan Luang20日 前概要
給与
70,000 THB ~ 100,000 THB
業界
Trading(Machinery)
仕事内容
- Lead and manage the service team, including planning, scheduling, and monitoring field service activities.
- Ensure high-quality installation, maintenance, troubleshooting, and repair of injection moulding machines and automation systems.
- Act as the main contact point for customers regarding technical support and service solutions.
- Develop and implement service strategies to increase customer satisfaction and retention.
- Monitor and manage service KPIs, budgets, and operational efficiency.
- Provide technical training and mentoring for service engineers.
- Work closely with sales and project teams to support customer projects and service contracts.
- Handle escalation of critical service issues and ensure timely resolution.
- Ensure compliance with company standards, safety regulations, and quality procedures.
求めている人材
応募条件
[Must]
- Bachelor’s degree in Mechanical, Electrical, Mechatronics, or related engineering field.
- Proven experience (8+ years) in service management, preferably in the industrial machinery or injection moulding industry.
- Good command of English (spoken and written).
- Willingness to travel domestically and internationally as required.英語
Level 3 - Business Level
その他言語
Chinese
その他
福利厚生
.
就業時間
8.30 8:30 ~ 17:30
休日
Annual Leave 7-14 days
職種
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