Overview

• Salary

  100,000 THB ~ 140,000 THB

• Industry

  Logistics

• Job Description

  1.Management
  -Manage overall ocean freight operations, including Import, Export, FCL and LCL.
  -Ensure efficient shipment handling in line with customer requirements and company procedures.
  -Monitor vessel schedules, capacity, transit times, rollovers, blank sailings, and operational disruptions.
  -Identify operational risks, implement corrective actions, and ensure compliance with company policies and international shipping regulations.
  2.Carrier&Vendor Management
  -Build and maintain relationships with ocean carriers, NVOCCs, co-loaders, and service providers.
  -Monitor carrier performance, service reliability, space allocation, and capacity availability.
  -Support negotiations on carrier rates, contracts, allocations, and service conditions with Procurement/Pricing.
  -Monitor market trends, rate movements, carrier capacity, and trade lane developments.
  -Resolve carrier performance issues and negotiate corrective actions.
  3.Pricing&Commercial Support
  -Collaborate with Sales and Pricing/Tender teams to develop competitive and profitable ocean freight solutions.
  -Provide market intelligence, carrier rates, capacity information, and operational input for quotations and tenders.
  -Support pricing decisions while protecting company margins.
  -Review customer requirements and recommend suitable ocean freight solutions.
  -Identify opportunities to increase revenue, gross profit, and product profitability.
  4.Customer&Stakeholder Management
  -Support key customers with complex ocean freight requirements and service issues.
  -Participate in customer meetings and business reviews as required.
  -Handle escalations related to major operational and service issues.
  -Coordinate with overseas offices and regional/global teams to ensure consistent service delivery.
  -Maintain strong relationships with internal and external stakeholders.
  5.Performance&Financial Management
  -Monitor KPIs, including revenue, gross profit, shipment volume, TEU performance, carrier utilization, service quality, on-time performance, claims, and operational exceptions.
  -Analyze performance and implement improvement actions.
  -Manage product costs and improve operational efficiency and profitability.
  -Prepare regular management reports and business updates.
  6.People&Team Leadership
  -Lead, coach, and develop the Ocean Freight team.
  -Establish team objectives, KPIs, and performance expectations.
  -Develop team capabilities, technical knowledge, and succession planning.
  -Promote collaboration across Ocean Freight, Sales, Pricing, Operations, and Finance.
  -Foster a customer-focused, accountable, and continuous-improvement culture.
  7.Process Improvement&Compliance
  -Standardize and continuously improve ocean freight processes and workflows.
  -Identify opportunities for automation, digitalization, and process simplification.
  -Ensure compliance with company policies, ISO requirements, trade regulations, and internal controls.
  -Lead or participate in ocean freight optimization and operational excellence projects