Senior E-commerce & Growth ManagerID:77564

50,000 THB ~ 80,000 THBPathumthaniabout 4 hours ago

Overview

  • Salary

    50,000 THB ~ 80,000 THB

  • Industry

    Trading(Cosmetics/Healthcare), Manufacturing(Cosmetics/Healthcare)

  • Job Description

    • E-commerce / Online Business Lead
    • Drive online sales and business growth across Shopee, Lazada, TikTok Shop, Website, LINE OA, and Social Commerce.
    • Manage end-to-end e-commerce operations, including products, pricing, promotions, inventory, orders, fulfilment, and customer experience.
    • Optimize marketplace performance through Traffic, Conversion, AOV, Product Mix, Campaigns, Cross-sell, and Upsell.
    • Plan and manage Performance Marketing, Affiliate, Creator, and Influencer programs with a focus on ROAS and CAC.
    • Develop CRM strategies to improve Retention, Repeat Purchase, and Customer LTV.
    • Monitor sales, costs, margins, and profitability by Channel, SKU, and Campaign.
    • Analyze business data and KPIs to identify growth opportunities and drive actionable improvements.
    • Lead E-commerce, Digital, CRM, and Affiliate teams as a hands-on Player-Coach, while managing agencies and external partners.
    • Own the online business end-to-end from Traffic → Conversion → Order → Fulfilment → Customer Experience → Repeat Purchase → Profit.

Qualifications

  • Requirement

    • Approximately 5–10 years of relevant experience, with at least 2–3 years of direct responsibility for Online Revenue, Budget, and Commercial KPIs.
    ** Years of experience, age, or job title are not strict requirements if the candidate can demonstrate proven, measurable results.
    • Proven track record of building or significantly growing an online product/brand, with the ability to analyze data, make data-driven decisions, and independently identify and solve problems.
    • Proven experience in building or scaling an online business or brand with measurable results, with a strong understanding of CAC, ROAS, Margin, and Profitable Growth.
    • Strong understanding of Performance Marketing, Affiliate, Influencer, and CRM.
    • Strong understanding of major Online Marketplaces and Social Commerce channels, including Shopee, Lazada, TikTok Shop, Website, and Social Commerce.
    • Proven experience with direct responsibility for Sales Revenue, Marketing Budget, and Profitability.
    • Strong understanding of Customer Acquisition, Conversion, and Retention.
    • Ability to lead and manage teams and effectively manage Agencies and Outsource Partners to achieve business objectives.
    • Strong Ownership and Accountability, with the ability to deliver results according to agreed targets and timelines without requiring continuous follow-up from management.

  • English Level

    Level 4 - Conversational Level

  • Other Language

    None

Additional Information

  • Benefit

    • Daily Allowance / Travel Expenses / Parking Fees / Expressway Tolls — reimbursed at actual cost when working outside the office
    • Accident Insurance — provided after completing 1 year of employment
    • Medical Expense Reimbursement — direct reimbursement through the company
    • Children’s Education Allowance per Academic Year
    • Provident Fund
    • Annual Salary Adjustment / Bonus — based on annual company performance
    • Annual Health Check-up
    • Annual Holidays
    • Financial Assistance for Special Occasions — including marriage, ordination, and bereavement
    • Employee Discount on company products
    • Training & Professional Development
    • Annual Company Party

  • Working Hour

    08:00 ~ 17:30

  • Holiday

    Saturday
    Sunday

  • Job Function