Overview

• Salary

  40,000 THB ~ 55,000 THB

• Industry

  Logistics

• Job Description

  1.Customer Support
  -Serve as the primary point of contact for customer inquiries and shipments, ensuring quick and effective responses for high customer satisfaction.
  
  2.Shipment Coordination
  -Manage logistics for air and ocean shipments, including booking, tracking, and documentation.
  Collaborate with carriers, customs brokers, and stakeholders to ensure timely deliveries.
  
  3Problem Solving
  -Identify and resolve shipping issues, proactively communicating any delays or changes to customers.
  -Use critical thinking to address customer needs effectively.
  
  4.Documentation and Compliance
  -Prepare and manage all shipping documentation, ensuring compliance with international regulations and company policies.
  -Maintain accurate records of transactions and communications.
  
  5.Collaboration
  -Work closely with internal teams to enhance customer experience and assist in operational improvements.
  
  6.Performance Tracking
  -Monitor customer feedback and service metrics to support continuous improvement in processes and procedures.