Customer Service Operations (Air+Ocean)รหัส:71569

40,000 THB ~ 55,000 THBBTS (Silom Line)ประมาณ 9 ชั่วโมง ที่ผ่านมา

ภาพรวม

  • รายได้ต่อเดือน

    40,000 THB ~ 55,000 THB

  • ประเภทธุรกิจ

    Logistics

  • รายละเอียด

    1.Customer Support
    -Serve as the primary point of contact for customer inquiries and shipments, ensuring quick and effective responses for high customer satisfaction.

    2.Shipment Coordination
    -Manage logistics for air and ocean shipments, including booking, tracking, and documentation.
    Collaborate with carriers, customs brokers, and stakeholders to ensure timely deliveries.

    3Problem Solving
    -Identify and resolve shipping issues, proactively communicating any delays or changes to customers.
    -Use critical thinking to address customer needs effectively.

    4.Documentation and Compliance
    -Prepare and manage all shipping documentation, ensuring compliance with international regulations and company policies.
    -Maintain accurate records of transactions and communications.

    5.Collaboration
    -Work closely with internal teams to enhance customer experience and assist in operational improvements.

    6.Performance Tracking
    -Monitor customer feedback and service metrics to support continuous improvement in processes and procedures.

คุณสมบัติ

  • คุณสมบัติ

    【Must】
    - Degree in Logistics, or a related field preferred.
    - Minimum of 3 years of experience in freight forwarding operation.
    - Strong master of freight forwarding operations, ocean and air documentation, regulations, and industry practices.
    - Excellent communication skills, both verbal and written, with a strong customer service orientation.
    - Detail-oriented with strong organizational and multitasking abilities.

  • ความสามารถทางภาษาอังกฤษ

    Level 3 - Business Level

  • ความสามารถทางภาษา (อื่นๆ)

    English

ข้อมูลเพิ่มเติม

  • สวัสดิการ

    -SSO
    -Annual Leave 10 days
    -Bonus
    - Other by company rules.

  • เวลาทำงาน

    08.30 ~ 17.30

  • วันหยุด

    Sat & Sun

  • ประเภทงาน