Overview

• Salary

  59,500 THB ~ 76,500 THB

• Industry

  Finance(Other)

• Job Description

  [Job Description]
  - Respond to inquiries about credit cards (in person/phone),
  including card loss, transaction issues, overseas cash advances, and insurance.
  *Communication with Headquarters in Japan in Japanese is required.*
  
  - Provide customer service and reception for card members (mainly Japanese) at the Plaza Lounge (in person/phone).
  Offer travel assistance, restaurant, spa/massage, and tour recommendations and reservations.
  *Primarily for travelers from Japan, but also includes English support for members from China,
  Taiwan, and Korea.*
  
  - Plan and negotiate member benefits.
  *Negotiate with partner merchants, finalize contracts, and create promotional materials (in
  Japanese).*
  
  - Create benefit booklets.
  *Select participating stores and conduct benefit negotiations.*
  
  - Contribute articles and update information on the travel website “Tabi Laba.”
  *Conduct merchant visits, collect information, and create Japanese-language blog posts
  including interviews and photography.*
  
  - Summarize and analyze lounge usage and sales data monthly, and report to the manager.
  - Prepare and update display materials and documents for the Plaza Lounge.