3个职位: 招聘信息 零售/餐饮
Senior Operations ExecutiveID:77044
40,000 THB ~ 60,000 THBBTS (Sukhumvit Line)工作内容
- Responsible for all day-to-day operations of all boutiques, including but not limited to manpower planning and control, in-store visual and display control and maintenance, housekeeping standards, and other day-to-day operational issues.- Responsible for ensuring smooth operational procedures and strict adherence to operations SOP by all boutiques.- Manage and process watch orders with all brands.- Manage and process accessories and visual merchandising orders with all brands except one specific brand.- Ensure coordination among operations, marketing team, and front-line staff to align with brand guidelines and SOP.- Ensure all boutiques are sufficiently staffed and that duty schedules are planned properly and executed according to requirements.- Prepare memos by management instruction and send them out to shops.- Monitor sales targets and commission schemes.- Coordinate mystery shopper activities.- Staff development and training.- SOP monitoring.- Security.- Shop renovation.- Monitor customer repair service.- Any other operational and sales-related duties as and when assigned.
福利制度
- Social Security
- Provident fund: 5% of contributions (completed probation)
- Annual leave starting from 10 days (after 1 year of service)
- Group health insurance (after 1 year of service)Senior SalesID:77043
40,000 THB ~ 60,000 THBBTS (Silom Line), BTS (Sukhumvit Line)工作内容
Customer Experience:- Create an exceptional first impression through personalized greetings and a refined boutique introduction, ensuring a seamless and elevated client journey.- Attend to customers’ requirements and assist with the choice of watches; provide product information and pricing, and demonstrate product usage.- Proactively develop new clientele and foster strong client relationships through exceptional luxury service and personalized experiences.- Build and maintain strong relationships with new and existing clients through personalized experiences.- Provide exceptional customer service before, during, and after sales to enhance the overall service experience.Sales:- Consistently achieve or exceed individual sales targets and boutique revenue goals.- Generate sales opportunities through proactive client outreach and business development activities.- Drive boutique sales performance through effective upselling and cross-selling techniques.- Identify and convert potential clients to maximize sales conversion and repeat purchases.- Contribute to overall boutique profitability by achieving assigned sales KPIs and commercial objectives.- Follow up with clients on interest lists and proactively update them on new arrivals and product availability to maximize sales opportunities.
福利制度
- Social Security
Completed probation
- Provident fund: 5% of contributions
Completed 1 year of service
- Annual leave starting from 10 days
- Group health insuranceStore ManagerID:77042
80,000 THB ~ 100,000 THBBTS (Silom Line), BTS (Sukhumvit Line)工作内容
- Manpower role- Oversees the entire manpower in the boutique. Takes accountability for planning, maintaining, andcontrolling the job functions of all positions working within the boutique, including but not limited towork allocations, manpower scheduling, training, coaching, counseling, controlling, and motivating themanpower working within the boutique.- Inventory role- Oversees and takes accountability for all inventory in the boutique, including but not limited tostocktaking, inventory control, discount and pricing control, and maintaining inventory-related directivesgiven by management.- Purchasing role- Acts as the first-level control for all purchasing-related matters. Takes accountability for inventoryrecommendations, re-stocking, and purchases of timepieces or other operational items, and ensurescompliance with purchasing directives and controls given by management.- Customer Service Standards- Manages and is proactive in ensuring customer service standards and mindset are maintained withinthe boutique. This includes regular monitoring, training, correction, and reinforcement of proper andhigh customer service standards among all employees.- Sales Role- Oversees the sales team within the boutique and takes accountability for the monthly sales target. Ensuresemployees are motivated and encouraged to meet individual and group sales targets, adheres to discountpolicies and sales promotions, and supports events and marketing-related activities.- Safety and Security Role- Oversees and ensures general boutique safety and security procedures are adhered to, including butnot limited to fire safety measures, work-related safety measures, shop security procedures, employeesecurity procedures, and stock collection or delivery security procedures.- Housekeeping standards- Oversees and ensures general housekeeping throughout the boutique, including tidiness and cleanliness,proper displays, clean and clear glass on all display units, clean and safe furniture, clean carpets, andair conditioners.
福利制度
- Social Security
Completed probation
- Provident fund 5% of contributions
Completed 1 year of service
- Annual leave starts from 10 days
- Group health insurance
