รายละเอียด
1. IT Strategy & Governance- Define IT strategy and roadmap aligned with the company’s logistics and 3PL business strategy- Plan, manage, and control IT budgets (CAPEX and OPEX)- Establish IT policies, standards, and governance frameworks- Report IT performance, risks, and improvement plans to senior management2. Logistics Systems & Applications- Oversee and enhance core logistics systems including WMS, TMS, ERP, Fleet Management, Barcode/RFID- Work closely with Operations teams to align IT systems with warehouse and transportation processes- Manage system integration with customers and partners (EDI, API, system interfaces)3. IT Infrastructure & Cloud- Manage IT infrastructure including networks, servers, cloud platforms, data centers, and end-user devices- Ensure system capacity, performance, and high availability to support 24/7 logistics operations- Maintain data backup systems and business continuity / disaster recovery plans (BCP/DRP)4. Information Security & Compliance- Establish and enforce cybersecurity, data protection, and access control policies in compliance with PDPA- Support security and audit requirements such as CTPAT and ISO 27001 (if applicable)- Manage IT risks and lead incident response activities5. People & Vendor Management- Lead, coach, and develop the IT team (IT Support, System, Network, Application)- Enhance team capabilities with strong understanding of logistics and operational processes- Select, manage, and evaluate external vendors and IT service providers6. Digital Transformation & Continuous Improvement- Drive digital transformation initiatives including automation, system enhancement, data analytics, and reporting- Improve operational efficiency, reduce costs, and minimize human error through technology- Support continuous improvement initiatives across warehouse and transportation operations
