งาน 3 ตำแหน่ง: งาน หางาน งานบุคคล (ฝึกอบรม)
Learning & Development Managerรหัส:75085
55,000 THB ~ 65,000 THBChonburiรายละเอียด
• Promotes and informs employees about all training programs.• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.• Helps employees identify specific behaviors that will contribute to service excellence.• Ensures employees receive on-going training to understand guest expectations.• Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.• Meets with training cadre on a regular basis to support training efforts.• Observes service behaviors of employees and provides feedback to individuals and/or managers.• Monitors enrollment and attendance at training classes.• Meets regularly with participants to assess progress and address concerns.• Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.• Measures transfer of learning from training courses to the operation.• Ensures adult learning principles are incorporated into training programs.• Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision.• Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.• Makes any necessary adjustments to training methodology and/or re-trains as appropriate.• Aligns current training and development programs to effectively impact key business indicators.• Establishes guidelines so employees understand expectations and parameters.• Develops specific training to improve service performance.• Drives brand values and philosophy in all training and development activities.
สวัสดิการ
- Lunch allowance
- Apartment
- Social Security
- Provident Fund
- Vacation LeavesTraining Assistant Managerรหัส:74152
40,000 THB ~ 55,000 THBBTS (Silom Line)รายละเอียด
Trainer Job Description- Make Annual & Monthly Training plan base on Kose training policy and submit to Manager.- Control Training budget & cost- Assist Training team when doing all training classes, OJT and meeting with agency.- Monitor the effectiveness and quality of training programs and track each BC progression and report to manager.- Prepare learning materials, handouts, tools and manuals for training programs and workshops (including translate training document).- Help research new teaching technique and attend all international education conferences. ( Around once a month ).- Take care of BC “In” and “Out” and report direct to training manager for create new BC training class, while help follow-up new BC within their probation period & assist training manager when making on Kose & Decorte Monthly Reports.- Support beauty manager when organize BC Annual test plan & making instructional program for BC Annual Test.
สวัสดิการ
- Commissions (Average 6,200THB/month)
- Social security
- Medical Support
- Bonus
- Annual health check-up
- Free cosmetics
- Special discount (Company product)
- OthersQA Training (Cleaning Services)รหัส:74306
30,000 THB ~ 50,000 THBSamutprakarnรายละเอียด
- Develop, plan, and conduct training programs for housekeeping teams to ensure high-quality service standards- Design training materials, guidelines, and SOPs tailored to operational needs- Initiate and manage new training projects independently- Monitor and evaluate the effectiveness of training programs and recommend improvements- Collaborate with operations teams and management to identify skill gaps and training needs- Coach and mentor team leaders or senior housekeeping staff to strengthen internal capabilities- Ensure training programs align with company standards and client expectations- Prepare training reports and present findings to management for review
สวัสดิการ
- Provident Fund
- Health Insurance (IPD + OPD) & 2 Accident Policies
- Birthday & Paternity Leave
- Funeral Assistance
- Annual Health Check-up & Flu Vaccine
- Health Flexible Fund
- Paid Vacation, Annual Trip & Company Events
- Performance-based Bonus & Annual Salary Adjustment
