E-Commerce Operations Manager รหัส:75124
100,000 THB ~ 150,000 THBติดรถไฟฟ้า BTS (สายสุขุมวิท)ประมาณ 16 ชั่วโมง ที่ผ่านมาภาพรวม
รายได้ต่อเดือน
100,000 THB ~ 150,000 THB
ประเภทธุรกิจ
Retail, Trading(Other)
รายละเอียด
1. Role Overview
Lead and manage daily e-commerce operations across marketplaces (Shopee, Lazada), Shopify brand.com, SNS channels, chat/CRM, digital advertising, and AI-driven workflow improvements to ensure smooth execution, strong performance, and revenue growth.
2. Key Responsibilities (Summary SOW)
- Marketplace Operations: Oversee official stores, optimize listings and campaigns, monitor KPIs, manage promotions, and drive conversion and sales growth.
- Brand.com (Shopify): Manage website content, promotions, analytics, CRO initiatives, and coordinate with UX/UI and developers for improvements.
- Customer Engagement & Chat: Supervise multi-platform chat operations, improve scripts/automation, maintain SLA standards, and implement AI-assisted responses.
- SNS & Advertising: Manage social channels, coordinate with agencies/influencers, oversee paid ads (Meta, TikTok, Google, CPAS, marketplace ads), and optimize ROAS/CAC performance.
- AI & Automation + EDM: Implement AI tools to streamline operations (content, reports, ads, chatbot), manage EDM campaigns, and continuously improve efficiency and performance metrics.
คุณสมบัติ
คุณสมบัติ
- 2+ years in e-commerce operations (marketplace & brand.com); strong in Shopee, Lazada, Shopify, Zendesk, and social commerce.
- Data-driven with hands-on experience in GA4, Meta Ads, CPAS, TikTok Ads, Google Ads, and agency collaboration.
- Skilled in AI tools, Excel/Google Sheets; basic HTML/CSS and automation/API knowledge is a plus.
- Strong project management, detail-oriented, proactive, and comfortable in fast-paced environments.ความสามารถทางภาษาอังกฤษ
Level 3 - Business Level
ความสามารถทางภาษา (อื่นๆ)
None
ข้อมูลเพิ่มเติม
สวัสดิการ
- Social insurance
- Group Health insurance
- Annual Leave
- Variable Bonusเวลาทำงาน
9.00 ~ 18.00
วันหยุด
Sat - Sun
ประเภทงาน
กรุณาลงชื่อเข้าใช้