Job Description

- Manpower role- Oversees the entire manpower in the boutique. Takes accountability for planning, maintaining, andcontrolling the job functions of all positions working within the boutique, including but not limited towork allocations, manpower scheduling, training, coaching, counseling, controlling, and motivating themanpower working within the boutique.- Inventory role- Oversees and takes accountability for all inventory in the boutique, including but not limited tostocktaking, inventory control, discount and pricing control, and maintaining inventory-related directivesgiven by management.- Purchasing role- Acts as the first-level control for all purchasing-related matters. Takes accountability for inventoryrecommendations, re-stocking, and purchases of timepieces or other operational items, and ensurescompliance with purchasing directives and controls given by management.- Customer Service Standards- Manages and is proactive in ensuring customer service standards and mindset are maintained withinthe boutique. This includes regular monitoring, training, correction, and reinforcement of proper andhigh customer service standards among all employees.- Sales Role- Oversees the sales team within the boutique and takes accountability for the monthly sales target. Ensuresemployees are motivated and encouraged to meet individual and group sales targets, adheres to discountpolicies and sales promotions, and supports events and marketing-related activities.- Safety and Security Role- Oversees and ensures general boutique safety and security procedures are adhered to, including butnot limited to fire safety measures, work-related safety measures, shop security procedures, employeesecurity procedures, and stock collection or delivery security procedures.- Housekeeping standards- Oversees and ensures general housekeeping throughout the boutique, including tidiness and cleanliness,proper displays, clean and clear glass on all display units, clean and safe furniture, clean carpets, andair conditioners.