Overview

• Salary

  55,000 THB ~ 70,000 THB

• Industry

  Manufacturing(Automotive)

• Job Description

  1. Customer & P2P Complaint Management (90% of Role)
  - Serve as the main interface for both incoming and outgoing Plant-to-Plant (P2P) product complaints.
  - Evaluate customer/field complaints, define robust corrective actions, and track their implementation.
  - Lead 8D quality investigations to ensure 8D reports score >20 points (>66.7%) with a 100% on-time lead time (<60 days), utilizing the IQIS system.
  - Coordinate quality tasks during prototype/sample production, oversee testing/reporting, and manage PPAP submissions for customer approval during engineering changes (ECR/PCR).
  - Coordinate internal and external failure cost calculations; proactively follow up on corrective action implementation.
  - Represent customer feedback in the plant during visits/audits and report insights to management to support future business planning.
  2. Quality Systems & Site Management (10% of Role)
  - Maintain and manage Quality System processes, including work instructions, inspection standards, and customer-specific requirements (CSRs).
  - Assist in annual budget management for the quality department.
  - Handle non-conformities by implementing One Point Lessons (OPL) and actively participating in joint CIP meetings.
  - Act as the department's safety coordinator to lead teams and support all safety events/activities at the AmaP plant (100% target support).