IT Internal support ID:72191

25,000 THB ~ 35,000 THBPathum Wan5 days ago

Overview

  • Salary

    25,000 THB ~ 35,000 THB

  • Industry

    Hardware, Telecommunication

  • Job Description

    • Responding to user queries and troubleshooting issues they encounter with hardware or software
    • Resolving common technical problems or escalating them to higher levels of support as needed.
    • Ensuring systems are functioning properly by monitoring and maintaining operational systems, networks.
    • Identifying and resolving potential issues before they affect users.
    • Running tests to ensure everything works smoothly, and maintaining updates and patches.
    • Communicating with external vendors for troubleshooting
    • Creating accounts for new staff, assign permissions, and helping with first-time login setups.
    • Ensuring employees understand the login process and can access the resources they need.

Qualifications

  • Requirement

    【Must】
    - Bachelor's Degree in Computer Engineer, Computer Sceince, Information Technology. or related fields.
    - Experience 1-3 years
    - Good communication and negotiation skills
    - Excellent problem-solving, analytical including Root-cause identification skills

  • English Level

    Level 4 - Conversational Level

  • Other Language

    English

Additional Information

  • Benefit

    -Transportation
    - Provident fund
    - Training & Development working skill
    - Health Insurance (Include spouse and child for permanent employee)
    - Dental Treatment fee (Additional form Social Security Fund)
    - Accident Insurance
    - Cafeteria welfare 5,000 baht per year
    - Bonus pay on June & December (2 times Depend on performance and profit)
    - Marriage Welfare, Funeral Welfare, New born Welfare
    - Company trip and New Year party
    - Yearly Health Check

  • Working Hour

    08.30 ~ 17.30

  • Holiday

    8 Sat / Year ( WFH only )

  • Job Function