Business Consultant (CRM)ID:61435

50,000 THB ~ 70,000 THBBTS (Silom Line)5 days ago

Overview

  • Salary

    50,000 THB ~ 70,000 THB

  • Industry

    Software

  • Job Description

    - 70% Works independently on small to mid-sized sized (site/location) single-product projects or as a team member on larger complex product projects.
    - Analyzes or assists in analyzing customer business requirements and application objectives, develops or assists in develop design to meet customer needs.
    - Works with appropriate Service Manager or Project Manager to estimate time frames, quantity and skill set of resources required to successfully implement projects, develops or assists in the development of project plan incorporating all variables.
    - May conduct weekly status meetings with customers to determine progress against plan. Participates in development and refining of forecasts for the project.
    - Prepares weekly status report on specific objectives
    - Conduct an Integration Workshop for the purpose of clarifying integration programming requirements
    - Define a Functional Specification document, which highlights all integration functional requirements
    - Prepare a Technical Specification document defining the technical specifics of the integration programming needed
    - Assist in development of all needed integration programs
    - On-site installation and testing
    - Independently manage small-mid sized enhancement jobs to existing customers
    - 10% Serves as pre-sales and post-sales technical support specialist as needed
    - 20% Acts as liaison between company and its customers.

Qualifications

  • Requirement

    【Must】
    - Minimum of 1 year EAM, ERP, SCRM, CRM or ITSM project implementation experience as functional consultant or business analyst.
    - Analytics or Data Science knowledge/experience
    - Excellent in project documentation.
    - Strong communication, presentation, organization and planning skills. Good interpersonal skills to work as a team member and as a liaison with customers.
    - General knowledge of data transfer tools, Application server, database platforms, and report writing tools.

    【Advantage】
    - ITIL certificated is a plus

  • English Level

    Level 4 - Conversational Level

  • Other Language

    English

Additional Information

  • Benefit

    - Performance Bonus
    - Salary adjustment

  • Working Hour

    9.00 ~ 18.00

  • Holiday

    Sat-Sun
    mobile office, flexible hours

    9-17.00

  • Job Function