工作内容
[Product] Machine Tools(Machining Center,Lathe,Die Casting Machine etc.),Cutting Tools- Provide pre-sales and post-sales support to Sales Team, including solution optimization, create proposal and attending technical clarifications meeting and/or presentation with customers.- Post sales support which involves troubleshooting at site, simple commissioning activities, etc, to help resolve customer issue.- Perform design and prepare engineering drawings and documentation as per customer’s requirements.- Provide technical support and/or propose alternative technical solutions to meet customer’s requirements.- Maximizing application performance through ongoing monitoring and troubleshooting.- Provide technical advice to customers for their application requirements based on product offerings.- Coordinate with Principal vendors on training, product updates and support, etc.- Handle project documentation.- Other assignments.
