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MAIN PURPOSE:To responsible for supporting brand team. This role will manage the CRM data, Customer data analysis, CRM trigger and CRM execution to support CRM system to build strong CRM fundamental and generate sales from data analysisKEY RESPONSIBILITIES:- Plan and develops customer journey framework to improve business result as yearly- Oversee all CRM trigger activities- Keen on customer data analysis- Analyze and monitor CRM campaign performance for result optimization- Assist in CRM related system monitoring and testing- CRM reports and data to support brand team- Collaborate with corporate team, vendors and regional team to ensure work smoothness- Performed the other tasks which are work related, as assigned
- Social Security- Health Insurance /Life Insurance/Accident Insurance- Annual Health Check Up- Provident Fund 5%- Performance Bonus/Results-Based Bonus- Company Party, Company Outing- Staff training and development- Get Well Gift Basket- Annual Leave, Business Leave, Sick Leave, Maternity leave, Wedding leave, Sterilization leave, Funeral leave, Ordination leave, Compensate leave, Military leave*Annual Leave start 8 days and increase 2 day/year (8>10>12>14>16days)