4 Jobs for IT Helpdesk / IT Support/Admin found
IT Solution Sales(BTS Phrom phong)ID:72057
40,000 THB ~ 70,000 THBBTS (Sukhumvit Line)Job Description
[Job Summary]- Handle customer communication as an account representative, understand their needs, and propose solutions.- Identify customer issues and work with the team to find solutions.- Create proposals showing our company's value, present them, and get customer approval.- Prepare reports on activities, goal progress, etc.- Perform other tasks as assigned.
Benefit
- Social Security
- Transportation (3,000 THB)
- Bonus(1 month)
- Attendance Allowance(700T HB)
- Mobile phone
- PCIT Infrastructure SupportID:70743
40,000 THB ~ 50,000 THBBTS (Sukhumvit Line)Job Description
Responsibilities:1. Perform as a member of subsidiaries company's IT infrastructure project implementation such as PC replacement, Server replacement, Cloud Server Migration, Email system migration, Network system improvement, and IT Security system improvement.2. Performs systems administration functions for computer systems and related computing environments including Physical servers, Cloud servers, storage arrays, virtual hosts/hypervisors, routers, switches, firewalls, WAN, LAN, VLAN, WLAN, VPN, Active Directory, software inventory and software licenses, etc.3. Monitors for health and performance of IT infrastructure systems and performs preventive and corrective maintenance to ensure the health or performance of IT infrastructure systems including creating monthly/quarterly reports to submit to HQ.4. Ensures data security and availability through proper backup and restore procedures.5. Analyze and troubleshoot IT Infrastructure system issues reported by each subsidiary IT.6. Travel to support subsidiaries and attend conferences, and seminars for IT training as necessary.7. Regular attendance at work and scheduled meetings.8. Other duties as assigned.
Benefit
- Uniform
- Bonus
- Social Security Fund
- Provident Fund
- Transportation Allowance
- Health check-up
- Group Health Insurance (Health, Life, Accident)IT Service Desk Operation (Japanese Speaking) ID:63495
30,000 THB ~ 63,000 THBBTS (Sukhumvit Line)Job Description
[Main business]Network and System support in Thailand and ASEAN countries[Job summary]- Support global customers regarding incident, inquiry and request issues- Coordinate and be the contact point for global support teams in order to fulfill customer requirements- Escalate and follow up issues/projects with all related parties by call and email- Case management (create, follow up, close, etc) with ticket system- Document and email translation (English -> Japanese, Japanese -> English)[Remark]- 24 hours shift (core time: 7:00-16:00, 8:00-17:00) - Night shift: 1 week a month- Working on weekend: 1-2 times a month (normally take holiday on weekend and public holiday)- 1 year contract (Upon mutual agreement, it is also possible to transition to a full-time employee (depends on performance))
Benefit
- Social security fund
- Transportation fee
- Provident fund
- Training & Development working skill
- Health Insurance (Include spouse and child for permanent employee)
- Dental Treatment fee (3,000THB / year)
- Accident Insurance
- Cafeteria welfare 5,000 baht per year
- Marriage Welfare, Funeral Welfare, New born Welfare
- Yearly Health Check UpIT Operations CoordinatorID:71603
25,000 THB ~ 35,000 THBBTS (Sukhumvit Line)Job Description
- Sales for Network system (infrastructure)- Find new customer through partner clients - Visit clients and conduct presentation and meeting - Implementation and customization- Manage and support workplace infrastructure (Firewall, LAN, WAN, telecommunications, etc.)
Benefit
- BONUS (twice, December & March)
- Commission (provided on March, along with bonus)
- Social Insurance
- Medical Insurance
- Transportation Allowance
