Service Area ManagementID:76500

40,000 THB ~ 60,000 THBKing Kaew- Suvarnabhumi2 days ago

Overview

  • Salary

    40,000 THB ~ 60,000 THB

  • Industry

    Other

  • Job Description

    - Sourcing, development, operation guidance, and optimization of the service network within the jurisdiction
    - Staffing, on-the-job management, adjustment, and replacement of key personel in the service stations within the jurisdiction
    - Supervising and evaluating the timeliness, efficiency, and pass rate of repairs at service stations within the jurisdiction
    - Customer service satisfaction, handling customer complaints, and public opinion management within the assigned region
    - Verifying and managing in the authenticity of outbound rescue and transfer sevices provided by the service stations within the jurisdiction
    - Coordinating the service support resource needs of service stations within the jurisdiction and promoting the resolution of pain
    - Submitting suggestions for the annual star rating of service stations in the jurisdiction and promoting improvement projects
    - Planning and implementing regular market service activities for service stations in the jurisdiction
    - Conducting market service dynamic research and providing feedback on competitors or industry players in the jurisdiction

Qualifications

  • Requirement

    - Those who recognize Chinese culture, are familiar with the management modl of Chinese enterprises, and possess the ability to communicate and write in Chinese will be given priority
    - Those with relavant experience in after-sales service work for enterprises such as ISUZU and HINO, or authorized dealers, will be given priority
    - Bachelor’s degree in Automotive / Parts Quality / Technical service or any pertinent fields.
    - Minimum 5-years experience in Automotive – preferable in Commercial Truck and/or Logistics experienced.
    - Heavy duty truck industry knowledge and highly detailed oriented. Experience in Warranty, Technical, Aftersales are preferable.
    - Those who recognize Chinese culture, are familiar with the management model of Chinese enterprises, and possess the ability to communicate and write in Chinese will be given priority
    - Those with relevant experience in after-sales service work for enterprises

  • English Level

    Level 4 - Conversational Level

  • Other Language

    English

Additional Information

  • Benefit

    • Annual Health Check
    • Annual Leave 6-12 days
    • Medical Expenses
    • Salary Increasing Plan
    • Staff training and development
    • Accommodation allowance (in other provinces)
    • Fuel/transportation fees
    • Telephone bill allowance
    • 5-day work week
    • Social security
    • Accident Insurance
    • Employee's uniform
    • Funeral payment support
    • Annual trip or party
    • Performance/results-based bonus
    • Annual bonus
    • Annual bonus of 1 month(s)

  • Working Hour

    08:30 ~ 17:30

  • Holiday

    Sat - Sun

  • Job Function